1 reviews | Active since Aug 2012
FNB give torn notes
<p>we booked baht online and we collected it at Sandton cuty as we were instructed by Rayleen Murphy that it is the only branch that has baht. We drove to collect it on Saturday 29th of October. When we got home 1 (500baht) note was torn. Rayleen Murphy Does not understand that i can not go back to Sandton to exchange it as i live and work to far. We are leaving Saturday and i need to exchange this note urgently! </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)