FNB Gezina, Pretoria = Useless

FNB Gezina Pretoria. 2 words..Useless, Useless and Useless. They've got 9 Customer care 'stations' to help walk in customers...for those things you are not allowed to do online or via telephone. You get a ticket at the entrance of the bank...not that that means anything...why, all staff members are not equipped to handle walk in clients. It is if counter #1 only handle Statement queries. #2 will handle homeloans..etc. This means if your # is 103, #130 can and will be assisted before you...why..oh, the relevant staff member is on lunch...for more than an hour...no, no one else can help you to open an investment account..and not to mentioned that I've been an FNB client for ever...Sorry to say FNB, you are useless. Cherry on the cake, no you can't complain or put in a review...only if and when you've been assisted, you will receive a number to tell everyone that you've been assisted....Sorry to say guys...today was a government experience...USELESS!!