FNB - GET THE BASICS RIGHT!!

I am ready to pull my hair out with FNB. I have my personal accounts with you, but as a bookkeeper pulling statements from various banks for various clients, FNB is by far the absolute worst!!! I have asked this very same thing before but don’t get as much as an acknowledgement of my query.

I work with Nedbank, Standard Bank and ABSA and all three of those banks give a very simple way of drawing statements – from date to date. Not FNB – no, they’re way too busy trying to be the best at satisfying the millennials and spare no thought to the ones who have given them loyalty for MANY years. And many many people talk about this – GET THE BASICS RIGHT, FNB!!!!!!! For goodness sake.

I try and pull statements using your archaic facility – select the options of 10, 20, 30, 40, 50 entries per page and try and get as close to my last entry as possible but you still mess it up!!!! I get 1 full page; 3 entries on the next page and half the third page. So, in essence, you are paying absolutely zero attention to the environment – you waste my time, my paper and my cartridges.

PLEASE will somebody with just a tiny bit of common sense give me a call and explain why FNB can’t give us the simple option of date selection. It is beyond me.