AT
Allan T

1 reviews | Active since Mar 2009

13 Mar 2019, 08:17

FNB - Get another courier company.

I was promised new cards by FNB. They said the courier company (CCD Couriers) would deliver my cards this week. I get a couple phone calls from CCD Couriers and sms's promising delivery will be 13 March between 08H00 - 12H00. I then get a call from CCD couriers saying they can now only deliver on the 19th March as that is when the next delivery will be to Oudtshoorn. On their website they promise the following : Ensuring Our Customers' Satisfaction Products are delivered within 24 hours to all metropolitans and 48 hours from collection to all rural areas. CCD caters for deliveries of fulfillment packages to 226 countries worldwide.

If you can't keep to your promise, remove this from your website as your are in fact lying to the public. My cards are sitting at head office in Johannesburg and they cant them my cards to me.

For FNB - GET ANOTHER COURIER COMPANY, these guys suck big time!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Apr 2019, 08:58
Official
Good Day Allan
 
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future. 

Regards
Hello Peter Team