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Teresa B
1 reviews | Active since Oct 2016
27 Feb 2023, 10:23
FNB, genuinely the worst banking experience EVER! Don't switch to FNB!
After numerous reviews on HelloPeter, emails, chats, I have still not received the documents I have required from FNB. They have captured my data incorrectly even though I have provided the required FICA documents when moving from ABSA to FNB. (My biggest mistake of my life!) I have requested that they rectify my address as it appears on my statements. I have requested proof of family banking a certain linked account. 5 days have passed since my previous review on HelloPeter and FNB simply doesn't care. I have never received such utterly bad service in my life.
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Teresa B's updateReviewer Update
27 Feb 2023, 11:33The same automated message I received with my previous review, but still not the courtesy of a response, a correction, nor the documents I have requested.
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Teresa B's update27 Feb 2023, 11:33
Reviewer Update
The same automated message I received with my previous review, but still not the courtesy of a response, a correction, nor the documents I have requested.