SS
Shaun S
1 reviews | Active since Nov 2011
26 Aug 2024, 13:12
FNB Generic answer
Unfortunately, First National Bank, gave me a call and simply frustrated the matter further. The crux of the matter is that I was informed by DEBT-IN that my details were shared by FNB. But the debt that DEBT-IN is seeking to collect is not my debt or even has anything to do with myself. DEBT-IN want me to give them the contact details for the person/s responsible for the debt. My worry is why is FNB sharing my details?
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Replies (2)
FNB (First National Bank)'s replyOfficial
26 Aug 2024, 14:04Good Day Mr Shaun de Sousa
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply26 Aug 2024, 14:04
Official
Good Day Mr Shaun de Sousa
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF.
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
SS
Shaun S's updateReviewer Update
26 Aug 2024, 14:37I want to get to the bottom of this matter because I received another email for the attention of MRS. SHONNAL MOODLEY from Personal & Private Recovery. Firstly, I am not MRS. MOODLEY hence FNB is not even able to sort out my current dilemma with my personal information being shared with third parties now it appears that you sharing other parties' information with me?
SS
Shaun S's update26 Aug 2024, 14:37
Reviewer Update
I want to get to the bottom of this matter because I received another email for the attention of MRS. SHONNAL MOODLEY from Personal & Private Recovery. Firstly, I am not MRS. MOODLEY hence FNB is not even able to sort out my current dilemma with my personal information being shared with third parties now it appears that you sharing other parties' information with me?