1 reviews | Active since May 2009
FNB gave another client access to my account - Part 2
<p>I intially wrote my letter of complaint a month ago and to date the matter has still not been resolved by FNB. And no one comes back to me. They had allowed another client to take R7700 out of my account and a month later they have not put the money back nor let me know what is happening. This is too atrocious for words!</p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)