FNB Garden Rout Mall gets five stars

My phone died and I had to switch devices and ended up locked out of my banking app. Despite numerous calls to RMB support, and technical people online, I was told to go into an FNB branch. I ended up at the Garden Route Mall, and a lady called Elfrieda served me. She was amazing. She knew her system better than everyone else and had immense patience. It took quite a while to resolve, but I was a happy customer walking out of there. Well done to FNB Garden Route Mall, and especially to Elfrieda.