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Nathan N
1 reviews | Active since Apr 2019
10 Aug 2019, 12:15
Fnb Galleria poor customer service
Very bad customer service ,i went with change to deposit into my check account .Firstly the bulk cashier had a attitude because there was alot of coins R240 worth of 5c ,she only took in R200 and said she cant count all the other coins because the line is getting too long.So i had to take back the R40 of 5c,all the packets with 10c ,20,1c,2c,50c .Now its the customers problem when the banks are short staffed.This is terrible customer service i will be going back to the bank tomorrow mornings to close all my accounts .
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
12 Aug 2019, 09:04Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply12 Aug 2019, 09:04
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is
Regards
Hello Peter Complaints Team
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