1 reviews | Active since May 2018
FNB FUSTRATIONS WITH *******/*****ULANT DEDUCTIONS EVERY MONTH
I have been with FNB for since 2003. I have been a brand ambassador for them, but now what is happening to FNB is disgusting in total. I have been getting amounts from my accounts deducted. I cannot deal with this nonsense of going through the reversal every month SMART M31K15 ********** 29087 R99 SHESHA SHESMBS84A ********** 430 R99 HANDSWORK (ID NUMBER) 180430 R115
I feel that this will increase in occurrence if this is not stopped. I have been on a call to FNB for more that 30 minutes and noon is picking up because they are being inundated with people calling about this nonsense.
> What happens when the amount is above R200
> Will I be charged for Debit Orders above R200
> What is FNB doing to stop these ********
> Why am I not getting mandates on the Debicheck on the APP/Online?
> what happens when next month they just change the reference number on the Debit order and why does FNB keep processing those debit Orders
> What happens when I withdraw all my cash from the account and the Debit Order bounces. Do I get charged for that as I don't even know about that Debit Order
> Why are these ******** still in operation because from every bank and almost everyone I know is complaining about these ********, how does BANK KEEP PROCESSING THIS NONSENSICAL DEDUCTIONS?
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
