RB
Richard B

1 reviews | Active since Apr 2011

29 Jun 2017, 12:57

FNB further facilitating direct debit *****

<p>This is the second time I am having to complain at hellopeter to get the attention of FNB to cancel a ********** debit from my account. I have wasted more airtime, just to be told they are experiencing high call volumes. All I get is automated response from the same email address we were corresponding through in the previous case.</p> <p> </p> <p>Please can FNB contact me ASAP to reverse this debit. I don't understand why it is such a tall order to get in touch with people I have dealt with before on a very similar issue.</p>

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Replies (3)
RB
Richard B's update30 Jun 2017, 09:41
Reviewer Update

Hello Naomi

I included my ID in the original post...

Here it is again : ********** 278088

RB
Richard B's update01 Jul 2017, 11:34
Reviewer Update

I logged into my internet banking to find another debit that I was not even notified by fnb about. This is now totalling over R3000 ****** from me. Please respond ASAP. I am running out of time to get these debits reversed.

RB
Richard B's update03 Jul 2017, 12:53
Reviewer Update

So that's it then? Should I not expect anything more from FNB than automated responses and then to be generally ignored?