SA
Sonet A
1 reviews | Active since Nov 2014
21 Nov 2018, 11:33
FNB Funeral Policy
My father passed away on 1st Nov, I visited the bank in the 2nd Nov to claim for his funeral policy with FNB. 20 days later after being shunting arround, they still didnt pay out the funeral policy.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
21 Nov 2018, 12:06Good day Sonet
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your father's details (ID number) and a contact number we can be able to reach you on.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
***
Tel number: *** (option one)
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your father's details (ID number) and a contact number we can be able to reach you on.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
***
Tel number: *** (option one)
FNB (First National Bank)'s reply21 Nov 2018, 12:06
Official
Good day Sonet
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your father's details (ID number) and a contact number we can be able to reach you on.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
***
Tel number: *** (option one)
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your father's details (ID number) and a contact number we can be able to reach you on.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
***
Tel number: *** (option one)