FNB Funeral Policy

<p>I am very much disappointed with your funeral cover. As per below email, i lost my job end of May 2016 and could only pay premiums via debit order only till end of June. I have had this cover for about 7 years without any claims and non payments. When i asked one of the consultants if it was possible for me to pay via eft monthly just until I find a job, she rep**** "it's not possible". That alone showed I wanted to keep paying the policy. It's a lot of money that i have paid for me to just loose it like this. I have an elderly person on the policy who is now 82 years and since i have found a job and wanted to reinstate the policy, I'm told that she won't be covered anymore. It's really upsetting as when i joined she was in her 70s, i honestly feel this is just a way of not paying incase something happens to her. Is this the way FNB treats their loyal customers???</p> <p>I feel as though I'm entitled to my money back for all those years I've been paying. I'm disappointed and do not want anything to do with Fnb where funeral policies are concerned.</p>