1 reviews | Active since Dec 2011
FNB funeral plan - Disgusting service!!!
Absolute appalling service by FNB's Liberty life funeral insurance. I put in my claim last week and to date no payment has been done. I had to get a short term loan just so I can bury my nephew. Everyone passing the buck! FNB says Liberty to give feedback, Liberty says FNB. No one taling responsibility for anything. And me the premium paying client left to fend for myself while FNB religiously debits my account (and has been doing so for the last 14 years) without fail!No updates, messages left with call centre agents and no feedback received! I am gutted to say the least, I took out the policy in 2005 and it has been active ever since then with up to date premiums. FNB PLEASE PAY ME BACK ALL MY PREMIUMS AND CANCEL THIS POLICY!!! Disgusting Service
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
087 575 9408
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
087 575 9408