fnb funeral department is useless

<p>Submitted a claim provided all required documents they call me needing for information which was provided .been callinng the ****** call center no one knows how long it will take for pay out im being sent from the call center to the branch . Branches cant help put on me on the line where everyone seems to have forgotten how to communicate nor process claims as per turnaround time . Having to take time out while grieving to sit at the long queues only to be placed on the call im so tired of this bank. Disappointing me at the time i need them the most . Im moving my accounts.</p>