FNB (Full of Nonsense Bank)

Firstly I want to say that FNB lies about them being a digital banking leaders cause boy did I not experience that. So I was a previous Kulula client, I called to get my new card and the advised FNB has taken over this and they going to send my application through to them and it will be like applying for a new card, all good right. So I get the sms saying welcome to ebucks, from here I know I am approved, next I get a message saying the card is on the way, great but very short lived. The card arrives and I read the instructions saying download the app and activate the card, do that and it does not work. I call the call center only to get passed around over an over and then told I need to go to the branch, digital help out the window, I lose my mind and sent a complaint through and then a guy calls me from a line where I could barely hear, digital at its best, he tells me your card is activated an I can use it, go to pick n pay and nothing, thank God for my Standard bank else I would have left with egg on my face. I go to the branch the next day and the moody faces you guys have at the Ferndale on republic branch is not fun, the lady activates my card and says that is all she can do and I must call the call center, does not even help with this and it is their job right but I am left to call from my cell only to be told that I have a R1 limit and I need to call Kulula cause they can't help, so FNB prints me a card, adds me to ebucks, delivers it to me with my name and everything printed and it is still not their problem and I remember depositing cash into my kulula card at FNB, but they did not want to help me at all. I always wanted to bank with FNB and have been loyal to STD Bank and after this experience I will never leave Standard bank cause you guys service can't even touch their feet. I have never felt so unhelped before and it was not a fun experience, I needed the money for something urgent and I walked out the branch and went onto my Std bank app an was able to get help in 5 minutes. I am going to sing this all my friends and family as we all talk about ebucks, but no sense u getting nice points with service that is seriously inferior to your competitors. I have decided u guys can carry on to debit me until it is paid up and after I don't want any dealings with your bank, I even cut up the card as not be tempted to run back for help, I will always rely on Std bank, they have their clients back.