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FRANCOISE O

1 reviews | Active since Oct 2018

08 Oct 2018, 15:16

FNB FRUSTRATION

Review published last week Re: Manual Entry Facility

6 WEEKS OF TIME WASTING, ONLY TO BE TOLD TODAY THAT OUR APPLICATION HAS BEEN DECLINED.

HIGHLY FRUSTRATING PROCEES WITH FNB MERCHANT SERVICES.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Oct 2018, 16:24
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints Team

*** (option one)