FNB FRUSTRATING SERVICE.

I am so upset and disappointed with the service at FNB online and Pavilion Mall branch.I was forced to go into the Pavilion branch after applying for a Business account online and explaining to them what type of account i require, only to find out that i was added on as a silent partner.The teller at the branch then proceeded to rectify this when i was noticed that my surname is incorrect on the computer. I am married but kept my surname, and after explaining this to the teller she says to me that i'm married so my husbands surname must be mine.I then gave her my marriage certificate to prove this, she then said to me that she has to check with her compliance department to verify if this is acceptable.Its gone two weeks now and i have not heard from her or anyone from FNB, instead my surname has been changed to my husbands surname on the whole system and my new card issued with his surname on my card.How do i have an ID card and Marrage certificate with one surname but bank card with an other? I have been banking with FNB for about 17 years now and do not appreciate someone telling me what my surname should be!.I am so frustrated with this issue.