1 reviews | Active since May 2010
FNB - Frustrating Nitwit Bank
<p>I've got a premier banking account, which i had to DOWNGRADE to from Private banking because my private banker never answered emails or calls or anything so it was a waste of time going up to it anyways - Note to anyone considering this. Don't waste your time.</p> <p> </p> <p>Premier Banking - Where you get bounced from person to person who have no idea how to fix a problem.</p> <p> </p> <p>None of my cards work for online transactions. I've called 3 times, I've left 3 tickets. I've spoken to atleast 15 different people, and yes, none of my cards still work online.</p> <p> </p> <p>It's a joke. Premier Banking isn't an upgrade. It's the same as gold. Save your money. Don't waste your time.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
This still sits unresolved.
Still have bills I can't pay.
Still no help from FNB.
Love this service. And we pay for premier banking for what again?
This still sits unresolved.
Still have bills I can't pay.
Still no help from FNB.
Love this service. And we pay for premier banking for what again?
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)