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Chad C
1 reviews | Active since Sept 2016
09 Sept 2019, 11:27
FNB, Frustrates Me!
I have been trying to open a business account for over a month now. I keep getting told it will be done within 24 - 48hrs. I have exhasuted airtime on my phone 3 times waiting for someone to give me an answer. The last consultatnt i spoke with, Ethel, told me she would call me back before close of business day with feedback. That was last week Wednesday and I'm still waiting. Been a long standing customer of FNB and I just can't understand what the problem is!
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FNB (First National Bank)'s replyOfficial
09 Sept 2019, 11:59Good day Chad Cunningham,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Sept 2019, 11:59
Official
Good day Chad Cunningham,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***