KE
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1 reviews | Active since Jul 2011

01 Nov 2018, 15:23

FNB FRUSTRATES

Your authorisation for Online Business Banking by means of smart phone is useless. I sometimes need to resend the request several times in order that it appears on the phone correctly. It is frustrating as hell.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2018, 08:19
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply02 Nov 2018, 08:19
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)