EP
Elsa P

1 reviews | Active since Dec 2013

17 Apr 2026, 11:10

FNB FRUSTATION NEVERENDING

No service. Secure chat is not answered and if it is answered they never come back to you stating they are finishing with other queries. Then after 10 minutes and more they come back to say that you for contacting them and try again. of course then they step up and say there are technical issues and problems and they cannot assist. They are the most frustrating, unhelpful and uncaring bank where no one wants to assist. CAPITEC BANK AND CAPITEC BUSINESS BANK is incredibly good and helpful and a pleasure to deal with. DO NOT USE FNB.

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Replies (1)
EP
Elsa P's update17 Apr 2026, 12:09
Reviewer Update
I received an email confirming the complaint has been received and will be addressed in 5 days. Hardly any urgency.