FNB FROZEN BANK ACCOUNTS!!!

Firstly FNB send a SMS to stipulate that your accounts with them will be frozen. Unacceptable means of communication. Secondly they said our ID copies are unclear and for this reason they would require better copies. After this was done then it was a resolution, constitution, AFS.<br> <br> Then this is done on Friday, but the accounts are still frozen today. I've phone twice this morning and every time this lady is not available and I am told to phone back.<br> <br> The bank froze our accounts, I've provided all that is required from us and still the accounts are frozen.<br> <br> I've requested a letter to confirm exactly why these accounts were frozen, but still no communication.<br> <br> I am convince that the bank has misplaced our files and used FICA as an excuse to obtain them again, but to freeze our accounts for their error is unacceptable behaviour from a professional institution such as a bank.<br>