1 reviews | Active since Nov 2012
FNB FROZE MY BUSINESS ACCOUNT AGAIN WITH NO REASON
Two weeks ago I complained on this same forum about FNB freezing my business accounts for no reason. Some kind lady, Candace Detleefs, resolved the issue for me. She was the only person in all the call centres and branches who actually got back to me and helped. She apologised on behalf of FNB informing me there was no reason for this and that FNB have made a mistake. They have now done it again and unfortunately left one of my staff members stranded at a petrol station as her petro card, which is fully paid up with 0 outstanding (in fact the overall credit account is in credit) is being declined. This is basically ******* of my business money as my accounts are in credit and I am again unable to use my accounts. The sheer ***headed stupidity of this useless organisation astounds me. How stupid do you need to be to make the same mistake twice after apologising!!!!! This is the end of the road for me and FNB.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 721961.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 721961.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
