1 reviews | Active since Feb 2018
FNB - from displeased to pleased :)
FNB
I had always loved my bank, until I had taken out a contract with them. My phone had given me issues and for almost a month we couldn't figure out the problem. They passed the buck between FNB connect and FNB devices, I suppose with it being a new product and service there was a lot of learning to do on their part, but I was really growing impatient and posted negative reviews. They came to collect device to see if it needed repairing but I suppose with all my screeching they simply replaced my device with a brand new one!
I was absolutely pleased eventually so thank you FNB :) #greatbusiness
Good day Cara Hulley,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints Team
Naomi Petersen
*** (option one)
Good day Cara Hulley,
I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints Team
Naomi Petersen
*** (option one)
