1 reviews | Active since Feb 2022
FNB FREEZING ACCOUNTS
FIRST NATIONAL BANK FROZE MY BANK ACCOUNTS SINCE DECEMBER WITHOUT ANY EXPLANATION WHATSOEVER
I HAVE BEEN TRYING TO GET TO THE BOTTOM OF THIS WITH OUT ANY HELP FROM FNB OR THEIR WORKERS,THEY KEEP ON SENDING ME FROM PILLAR TO POST
AFTER A WHILE WITHOUT ANYTHING FROM THEM,I TRIED TO APPLY FOR CREDIT FROM CAPITEC AS WE HAD NO FOOD AT ALL BY THE HOUSE AND NO LIGHTS FOR A WHILE,THATS WHEN I FOUND OUT THAT I HAVE BEEN LISTED ON SAFPS AND CAPITEC CANT OFFER ME CREDIT AND I NEEDED TO SORT IT OUT WITH FNB
I CONTACTED SAFPS WHICH THEY GOT THE INSTRUCTION TO LIST MY NAME WHEN I ASKED FOR WHAT THEY SAID I MUST REFER TO AN EMAIL THEY HAD SEND ME IN NOVEMBER,GOT THE EMAIL AND IT SAYS SOMEONE TRIED TO APPLY FOR GOODS IN MY NAME AND INFORMATION PROVIDED MAY HAVE CONTAINED INACCURACIES,TRIGGERING THE REPORT.
BUT SO FAR I HAVE NOT HAD ANYTHING COMING FROM FNB TO TRY AND RESOLVE THIS ISSUE AS IT HAS AFFECTED ME AND MY BUSINESES IN A BAD WAY AS ALSO MY BUSINESS ACCOUNTS WERE FROZEN
I HAVE LOST EMPLOYEES OVER THE DECEMBER PERIOD AS I COULDNT PAY THEM AND ALSO CLIENTS AS I COULDNT PURCHASE THE GOODS THEY WANTED FROM ME
WE ARE GOING TO THE THIRD MONTH WITHOUT ANY WORD FROM FNB I HAVE GONE TO THEIR BRANCH WHERE I LIVE COUNTLESS TIMES AND THEY COULDNT HELP BUT ONLY SYMPATHIZE WITH ME AS THEY SAID ALSO THEY COULD DO ANYTHING UNLESS THE PERSON WHO PUT THE HASH HOLD MY ACCOUNT REMOVES IT
IM EMOTINALLY DAMEGED AS MY DAUGHTER COULDNT EVEN GO TO UNIVERSITY AS THE WAS NO MONEY FOR HER REGISTRATION,BILLS ARE PILLING UP AS WE ENTER THE THIRD MONTH OF THE YEAR I CANT EVEN PAY FOR THE OTHER KIDS MONTHLY SCHOOL FEES,EVRY NOW AND THEN I HAVE TO ASK PEOPLE MONEY ATLEAST MY KIDS CAN HAVE SOMETHING TO TAKE TO SCHOOL
I BELEIVE IF THE WAS ANYTHING THAT WAS BEING DONE WITH MY CREDENTIALS FNB SHOULD HAVE NOTIFIED ME IN EVERY CHANNEL AVAILEBLE TO THEM TO VERIFY ,NOT ONLY BY EMAIL.AS EMAIL IS NOT SOMETHING THAT YOU CHECK EVERY NOW AND THEN
THEY KEEP ON TELLING ME ABOUT INVESTIGATORS AS IF IM IN THE WRONG WHEN SOMEONE USES MY CREDENTIALS AND THE WAY ITS BEEN PUT TO YOU SEEMS LIKE ONE NEEDS TO BE SCARED AND THEY NEVER CALL YOU BACK THOSE INVERSTIGATORS THEY KEEP ON MENTIONING THEM
FROM WHERE IM SEATING NOTHING WILL BE DONE ABOUT THIS
