FNB **********LY TAKING MY MONEY

FNB at it again ..my card was swallowed by an ATM on the 23rd i blocked and logged a requested telephonically . On the 25th i went to Clearwater mall and they consultant advised about the R100 replacement fee that the system is programmed to collect . he assured me that the money will be refunded into my account . till today the money is not refunded and again on the 27th the R100 was deducted into my account twice !!!!!!! i see again unknown fees that were deducted into my account on the 7th and 8th December . i made a direct deposit into my account and R100 was deducted again ...what the hell is going on . i pay over R400 for service fees etc...and yet i am being charged . i need my money paid into my account now !! i have plans for my money and FNB has left me stranded once again!!!!!!!!!!! i have been on the line for 2hrs and none of the 2 people i spoke to can help me !!!! CALL ME NOW ********** 004