JM
Julius M

1 reviews | Active since Dec 2022

13 Dec 2022, 10:44

FNB **********ly froze my account with no clear reason as to why. yet there is money on that business account.

My account was frozen and there is no clear reason FNB is giving me for freezing my business account, whenever i call they keep giving me different numbers telling me that if i contact that number i will be helped but nothing is done at the end and the numbers they give me don't go through. Please this account is a business account and everyday that passes am losing money and its really affecting my business. The reference number they gave me for the issue is ***, they keep giving me stories but they dont even give me a chance to find out what really caused them to block my account and they keep telling me to leave a message someone will get back to me but no one even call me. My business partners are all ****ed because of the money its costing us. If someone really complained about the account then why don't you ask for all the proof and everything rather than giving me stories and avoiding my calls by telling me to leave a massage and even giving me different numbers that dont even help. I know all my clients that made transactions to that account in the last 2 weeks of that account being active, so i tried contacting each of them and none of them knows about the complaint that you claim that someone made. please resolve this issue

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