MM
Mark M

1 reviews | Active since Dec 2011

26 May 2020, 15:30

FNB **********ly froze my account for a whole year and shut all communication

I have a business account that was frozen a year because they said they suspect *****. I was told that the so-called investigations will take 3 weeks but it's now a whole year. The funny thing is that the bank continues to extract bank charges from that account every month. I have been banking with FNB for a very long time and I feel like the bank is very insensitive to small businesses because we don't financial muscle to challenge your actions.

My Business account is ***. May someone investigate why my account is not being reopened for a whole year.

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Replies (2)
MM
Mark M's update30 Jun 2020, 09:07
Reviewer Update
Another month has gone by. FNB requested for me to explain payments which were done 19 October 2019 which I did but no response yet. This is getting frustrating as my business account has not been operational for almost a year now. The worst thing is that my account continues to accumulate bank charges. Please FNB be sensitive. I need this account reopened because you are benefiting from my account by drawing bank charges.
MM
Mark M's update20 Dec 2023, 10:15
Reviewer Update
My Business Account was finally closed and I never recovered my money which was in that account. FNB , is this how you do business with your clients. For me thats *****.