PO
Philip O

1 reviews | Active since Jun 2013

27 Feb 2018, 10:26

FNB ********** DEBIT ORDERS

I am utterly tired of FNB, a ********** debit order has been put through on my account without me authorizing it at all. i phoned the bank to reverse this and to stop it. and they have the audacity to charge me for this. I hope someone will rectify this else i will be taking my business somewhere else.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Feb 2018, 11:03
Official

Hello Genhiphop ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***