AW
Amanda W

1 reviews | Active since Feb 2013

20 May 2018, 17:53

FNB ********** and in desperate need for ******* money collection

Transfered funds to an already positive balance from my FNB credit card with a positive balance at 9.45. Checked on app as FNB to FNB clears instantly. Confirmed- balance adjusted by the amount transferred. Swiped card 3x all under the total amount in my card.

Phoned premier banking enquiring about excess sms receieved @ 16.28. Googled the sms and found a ton of Hello Peter complaints of clients being charged up to R5000 for this.

If any fees are deducted against my account for this I WILL SEE THE OMBUDSMAN AS SOON AS THE FEES ARE DEDUCTED.

I have each transaction sms stating:

Transaction history with date and time Balance at transaction time Balance after following transactions

I even asked banker Emlyn Becket if he confirms a transaction will be declined if no funds are available to which he confirmed YES - asked him for the call recording as your " calls are available on request " but was informed that no manager is on duty and I will have to go to a branch to get the call.

FNB :-) Your Call Reference number is Rc ********** 3053.

I expect an answer by tomorrow morning, an appology and NO fees as I will take this further

0
Replies (2)
AW
Amanda W's update21 May 2018, 10:39
Reviewer Update
Hi, ID ********** 100082
AW
Amanda W's update21 May 2018, 15:52
Reviewer Update
Hi, sorry but not posting personal info in public. You can phone me on ********** 335