sS
shaikgo S

1 reviews | Active since Jan 2017

03 May 2018, 13:13

FNB *****ulant swipes

good day i would like to report ***** activities on my account , i recieved an sms for an amount debited of 163.00 this morning at a garage which i was not at , upon calling the call center i was advised this was for an amount swipped last week . when checking my statement for the 28 April i have only swipped for 150 . over the past few days i have been recieving debits for TSA AFRIKA and Protea Shell which i have not swipped on those amounts i would like this to be investigated an be provided with the full proof of this

THIS MORNING I SPOKE TO AN AGENT BY THE NAME OF iYAAH , who was of no help didn't even bother looking deeper into my account . i would like a detail explanation of this and the errors rectified as this is not great service if this cant be done i would like to request this account be closed

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2018, 15:57
Official

Good day Goolam Hoosain Shaik,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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