LL
Leigh-Anne Lloyd

1 reviews | Active since Mar 2009

12 Nov 2019, 12:05

FNB **********

I have a huge problem with the banking fees I am being charged through my business account. On the radio you brag advertising that small businesses don't pay any bank fees, yet here i am paying in the thousands. I went into your clearwater branch and was met by very unhelpful staff. I am changing my entire business over to Discovery Banking. Obviously FNB have enough clients

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Nov 2019, 10:00
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is    ***NF

Regards

Hello Peter Complaints Team 

*** 

LL
Leigh-Anne Lloyd's update15 Nov 2019, 08:27
Reviewer Update
till today i have yet to receive any calls from your business dept. this is typical of the service FNB is currently giving their loyal clients. THIS IS WHY I AM GOING TO CANCEL MY BUSINESS ACCOUNT AND MOVE TO CAPITEC BANK