MN
Mashudu N

1 reviews | Active since Mar 2018

28 Mar 2018, 06:51

Fnb **********

I was ****med on the 23rd March on a Friday at 09h27...i called Fnb ***** department and they told me i would be helped and on Sunday i got my 5k that was ****med...and i was happy but unfortunately this morning when i woke up the 5k was deducted from my account....how am i suppose to pay for the money i didnt use? Fnb u r so disappointing

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2018, 10:14
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***