1 reviews | Active since May 2017
FNB **********!!!!!!
<p>I had a credit card with these fools. Their staff conveniently changes my add details to their own and increase my limit and use the fkn card!!!! I reported it to them in Feb but no responses as yet. Maybe the fools work there as well. i demand that someone contact me before i charge your company with theft and *****.</p>
Good Day,
I tried contacting you but to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We require that you kindly provide us with your id number or account number in order for us to locate your profile and to log a formal complaint.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
I tried contacting you but to no avail.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
We require that you kindly provide us with your id number or account number in order for us to locate your profile and to log a formal complaint.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking my call earlier.
I do apologise for the delay in logging your complaint, however I have logged a formal complaint on your behalf and the reference number is ***.
I have escalated your complaint to our Credit Card Division for investigation and requested that they provide you with feedback and a resolution.
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking my call earlier.
I do apologise for the delay in logging your complaint, however I have logged a formal complaint on your behalf and the reference number is ***.
I have escalated your complaint to our Credit Card Division for investigation and requested that they provide you with feedback and a resolution.
Regards,
Complaints Resolution
Naomi Petersen
*** (option one)