NN
Nanagirl N
1 reviews | Active since Apr 2018
02 Jul 2019, 07:56
FNB *********
FNB are **********... My personal loan was scheduled for the last deduction which is R1170. FNB didnt run the debit order on my account yet the are funds on my account. Upon checking my loan balance its now R1300 FNB has intentionally didn't debit my account to intentionally add charges on my account. I'm really not happy with the service. I tried calling their call center constaly on hold for a very long time and eventually when you go through you get cut off and when you request a call back the agent will tell you that they only receiving calls and not dailling out... I have had it with FNB been banking with them for over 10 years I think it time to port to another bank. The is no value for service!!!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
02 Jul 2019, 11:25Good day Gcina Kgaladi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply02 Jul 2019, 11:25
Official
Good day Gcina Kgaladi,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***