1 reviews | Active since Jan 2017
FNB *****e department
<p>Ive Lodged a *****ulant activity that took place on my Cheque account with the R99 scheme. ive submitted my forms to FNB Kolonade branch in 2015 december to date i have not received my money back. i did not authorise the debit orders</p>
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Dear FNB. Since I received a call on the 9th January from the branch manager regarding my complain and she promised to keep me posted. No further communication to date.
Dear FNB. Since I received a call on the 9th January from the branch manager regarding my complain and she promised to keep me posted. No further communication to date.