DN
Dharm N
1 reviews | Active since Oct 2019
31 Oct 2019, 11:37
FNB - ***** Staff - Off drinking or asleep ? PLEASE DO THE WORK YOU ARE PAID TO DO.
I tried to unblock a software license payment. I called so many numbers.
But still not resolved.
It seems that the ***** FNB Staff are cruising in the festive mood.
I called: *** *** ***
With all the technologies and computer systems in place, FNB is so useless.
They deserve the lethal injection. Because there are better human beings in South Africa that are willing to do an honest job instead of hiding behind automated phone & menu systems. No AI is needed. No cloud is needed.
Just being able to speak to a real human interested to help me unblock a USD 99 payment to Apple Inc.
RIP FNB.
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
31 Oct 2019, 11:51Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
FNB (First National Bank)'s reply31 Oct 2019, 11:51
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
