FNB ***** services

Absolutely horrible service from FNB. A ********** online purchase was made on my account for substantial amount of money. There was no "approve it" message that came through for the purchase. I have now been told that there is a turn around time of 7-10 working days. There is no feedback on this case, with no progress or assistance.

The most concerning thing is that the security measure put in place to approve purchases has failed allowing ********** activity. This is supposed to be the bank that we trust our money with.