SB
Safiya B

1 reviews | Active since Oct 2009

24 Feb 2017, 11:13

FNB ***** Playing G0D with people's money

<p>My husband was a victim of phishing in a transactional sale for a house with the attorneys office.</p> <p>The transaction was made from a STD Bank account into FNB and the ********** transaction was lodged long ago.</p> <p>the attorneys office even told us that FNB told him that the money is in the account (********** account). </p> <p>So how on earth can FNB take so long and play g0d with people's money and livelihoods and take forever and a day to return people's lawful money. </p> <p>This is unacceptable from such a prestigious supposedly customer centric bank! </p> <p> </p> <p> </p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Feb 2017, 11:38
Official

Good day Ms. Saffy 786

Thank you for posting this matter on Hello peter and making us aware of your service experience thus far. Please be advised that if your husband is a standard Bank account holder this matter must be reported to standard bank for urgent attention and resolution. If they are currently aware of the matter kindly liaise with Standard bank directly for feedback and a progress report.

Thanks Regards

FNB Hello Peter complaints Resolution

(W): ***

e-mail: ***

SB
Safiya B's update24 Feb 2017, 11:42
Reviewer Update

He is also an FNB client so why can FNB not give him

feedback?