FNB ***** negligence

Once again just a week later again there has been Fradulent activity on my account. I submitted a dispute form on the 9th July which hasnt been resolved yet and now again money has been ****** from my account a week later. I had all these promising calls from FNB assuring me they wil give me feedback and sort out the problem and here I am again complaining about the very same thing. I dont understand how can FNB be so irresponsible. If only action was taken for my dispute last week then this wouldnt have occured again. But as usual FNB dont care. Really ***** is priority you handle it immediately but not with FNB. I feel like closing my account I never had this problem at any other ban****!