EB
Estelle B
1 reviews | Active since Jan 2015
02 Jul 2021, 11:15
FNB ***** Division Disappointing
I contacted FNB ***** division two weeks ago regarding a **** incident of R 2900. I was sms'ed the details of the investigator and told to get an affidavit and email it to him. I have submitted ALL the information I was told to send via email. To date I have not heard from them neither are my calls being answered. I have been calling them for two days now, The investigator is Nhlamulo Baloyi. I called this morning again and one of the agents said the case is resolved. Resolved....without me getting my money?
Helpful (0)
Replies (2)0
Replies (2)EB
Estelle B's updateReviewer Update
02 Jul 2021, 13:51Thank you for the swift response, it seems we are 90% further than when I logged. The agent was apologetic for the delay and made certain that I understood what is needed to close out the 10%. :) However the refund is disappointing...but we learn from our mistakes.
EB
Estelle B's update02 Jul 2021, 13:51
Reviewer Update
Thank you for the swift response, it seems we are 90% further than when I logged. The agent was apologetic for the delay and made certain that I understood what is needed to close out the 10%. :) However the refund is disappointing...but we learn from our mistakes.
EB
Estelle B's updateReviewer Update
12 Jul 2021, 09:13Good morning
I have been trying to speak with the Investigator for the past week and neither my calls nor my emails have been answered. Unfortunately this seems to be the ONLY way I can get hold of her. I await her call as I need to know the way forward.
Regards
Estelle
I have been trying to speak with the Investigator for the past week and neither my calls nor my emails have been answered. Unfortunately this seems to be the ONLY way I can get hold of her. I await her call as I need to know the way forward.
Regards
Estelle
EB
Estelle B's update12 Jul 2021, 09:13
Reviewer Update
Good morning
I have been trying to speak with the Investigator for the past week and neither my calls nor my emails have been answered. Unfortunately this seems to be the ONLY way I can get hold of her. I await her call as I need to know the way forward.
Regards
Estelle
I have been trying to speak with the Investigator for the past week and neither my calls nor my emails have been answered. Unfortunately this seems to be the ONLY way I can get hold of her. I await her call as I need to know the way forward.
Regards
Estelle