1 reviews | Active since Jul 2011
fnb ***** dept ********ly blocking all my accounts
On Wednesday last week a client paid R17k for stock from my company which was meant to be delivered the following day.. the client was unable to contact us on thursday for a few hours and in their panic asked FNB to reverse the funds...
Everything was then resolved with the client but in the interim FNB ***** Dept blocked not only my main account but also all my FNB Linked accounts for "suspected *****" and 5 days later im not able to even use my personal account to buy groceries due to this incompetence !!!
The client has sent several emails to inform FNB that the issue was resolved, i have called 9 times in the last 3 days and no one at FNB can resolve this or is getting back to me ! this account has been open for 8 Years with FNB and its totally shocking that instead of putting a hold on the disputed funds they go on to block all my accounts and 5 days later nothing at all has been done and this is a supposed enterprise banking account ???
FNB do you really care about your clients what do my other comapanies have to do with this small transaction of R17k i have salaries and expenses, suppliers to pay, stock to pay for etc and im stranded ???
