FNB ***** DEPT IS NONSENCE

I AM SHATTERED AND DISAPOINTED BY THE SERVICE FNB HAS BEEN GIVING LATELY AS A RESULT AS I WRITE THIS IT IS UTTER BULL**** THAT FNB CAN CLOSE AN ACCOUNT FOR MORE THAN 4WEEKS AND NOT GIVE NO FEED BACK AT ALL.THE ***** DEPT OF FNB IS **** WE WERE REFERRED TO A WHITE GUY BY THE NAME OF JOHN VOLMINK HE PLACED AN HOLD ON AN ACCOUNT AND HE IS NO WHERE TO BE FOUND TO RELEASE THE HOLD IT IS DECEMBER NOW WE NEED OUT ****EN MONEY AND WE CANT GET HOLD IF THIS JOHN HE HAS BEEN CALLED BY THE BRANCH NUMEROUS TIMES NO ONE CAN GET HOLD OF HIM WHEN HAS FNB BECOME THIS UNPROFESSIONAL WHERE HAS THE PROFESSIONALISM GONE TOO? I WILL WRITE HERE EVERYDAY TILL FNB CAN PRIORITIZE OUR INCEDENT.