FNB ***** DEPARTMENT USELESS! AND NO SENSE OF URGENCY

I think this is the 3rd Review I write in three weeks. I am extremely annoyed - no sense of urgency. The FNB customer Resolution Centre really isn't looking into helping with anything. Theirs is to tick off the "phone call" of "trying to assist you", when in actual fact - their not helpful.

***** department shows no sympathy nor sense of urgency - a clear display of carelessness. No one has contacted me regarding my investigation since it occurred - a huge sum of money was ****** and they continue like its business as usual. I truly and deeply and disappointed by this financial institution - one that's meant to be a cut above the rest but rather carrying out their tasks like a low quality backyard bank.

I no longer recommend this financial institution, nor do I believe it should be suggested to any business/organization.