FNB ***** Department Ridiculous Processes

Hello,

Someone called FNB and claimed to have sent money into my FNB business bank account and FNB has block my account based on that.

So as I understand the process is as following:- 1. Claim of ***** by the public. 2. FNB block acc. 3. Investigate the issue 4. Continue the block or unblock bank account.

The problem in my case is that there is no evidence of the payment in my account on the day specified. But FNB has stopped my business operations, they can not help me because they are waiting for evidence from the person who claims to have sent the money. In the meantime I have to wait for the investigation.

what makes me really unhappy is how this was done. Claims made account blocked without checking if the amount was sent and proof of payment was taken.

In this case anyone can get FNB to block a business account for sometime. Imagine what the competitors can do.

I know FNB has always been terrible bank for businesses but this has gonne beyond terrible.