1 reviews | Active since Feb 2017
FNB ***** Department non responsive!
FNB ***** department - non responsive! I cannot get ahold of investigator that is dealing with my case, she has responded to only one email out of 8 I have sent to her in the past 2 working days, my account was falsely frozen over 4 weeks ago wrongfully!!!! FNB is not assisting me on this matter whatsoever and is causing a greater loss of business! I have not received 1 phone call in this regard and all the other departments cannot assist me
Good Day Miss AD Rossouw
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Miss AD Rossouw
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***