FNB ***** department is pathetic!

In the frst place FNB ***** advised me to place all of my accounts on hold and replace my cheque card after a ***** attempt on my cheque account. In hindsight there was no real danger so I was ill advised!

Eventually I asked them to remove the holds from ALL of my accounts and they supposedly did so. After a couple of weeks I went to Engen to fill up using my eBucks card but the payment was declined - I had to pay for the fuel out of my pocket. I went to the bank to find out why and they confirmed that there was still a hold on the account. They then 'fixed' it for me so a few days later I filled up my car again, believing I could pay with my eBucks card. It was AGAIN rejected and I had to pay for the fuel out of my pocket! Went back to the FNB branch (Keywest) who confirmed that there was STILL a hold on the account! They then fixed it AGAIN!

About a week ago I transferred money into a savings account. Yesterday I tried to transfer it to one of my other accounts and guess what - it was rejected because of a hold on the account! I could transfer into it but not transfer from it! I went into the branch to get it fixed with a request that ALL of my accounts had to be checked for holds. They confirmed that two accounts still had holds on them so they fixed them.

Today I tried again to transfer the money from the savings account just to be declined! There was STILL a hold on the account! So in a few minutes I'll be going back to the branch to get this hold removed - for the FOURTH time! This now already cost me almost R100 on fuel alone, never mind the frustration!

Pathetic FNB, pathetic!