FNB ***** department has no regard for customers!

Good day,

I'd like to express my utmost disappointment to the service I received with regards to a complaint that I reported regarding the digital ***** that took place in my account.

the consultant allocated to my case showed disregard for my query gave men substandard feedback and conclusions about my case. After so many years of being with the bank, he had the audacity to tell me to go to the police station and open a case before I can be reimbursed the money that was used in my account.

I will be taking my services else whereas I feel that this bank does not value me as a customer. However, it should be on record that FNB has let me down as my bank.

Regards Noluthando Cembi