sP
sandra P
1 reviews | Active since Mar 2009
11 Feb 2019, 10:35
Fnb ***** Department A Joke
Can someone ask Samartha from ***** department to give me feedback about my case, it was assigned to her in November nothing has happened till to date . Please can she give me feedback as I have been trying to call her for the entire month without any luck
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FNB (First National Bank)'s replyOfficial
11 Feb 2019, 12:10Good day Sandra,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply11 Feb 2019, 12:10
Official
Good day Sandra,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)